UNPAID ACCOUNTS, EVEN WHEN THEY SEEM “UNCOLLECTIBLE.”
Denials of health insurance claims have become commonplace,
making it increasingly difficult for health-care facilities, physicians,
and individuals to collect payment for medical services rendered.
Our knowledgeable and experienced staff meticulously investigates denied medical claims, which are pursued through
the legal process until the medical bills are paid.
ASi makes it possible for health-care providers, as well as for individuals, to recover monies thought to be
irretrievable. ASi has developed a high level of expertise with the appeal process, in working aged accounts, in
recovering the difference on short-paid accounts, and in patient account billing.
ASi works on contingency. A fee is charged only if an account is paid.
And results are prompt–there is no unnecessary waiting for payment. Accounts are worked immediately upon
receipt and are monitored carefully until monies are received.
10 to 15 percent of all insurance claims are denied. The denial rate increases to 50 percent when the claim
is for urgent care. Insurance companies tend to single out such services as portions of a hospital stay or
procedures performed as not being medically necessary. In many cases, the so-called “reasons” given
by insurance companies to justify denying a claim do not adequately describe why a claim was denied.
We take it upon ourselves to search out the details, which often reveal that the denial was based on
only a cursory review of the facts.
ASi challenges questionable determinations and gets the attention of insurance companies so that patients are
treated like real people rather than impersonal statements and numbers on a page.
ASi is also highly successful in collecting payment on aged accounts, which are usually the most difficult types of
accounts. When health-care facilities and physicians’ offices are under time constraints, they often find it necessary
to set aside aged accounts in favor of newer accounts that are more easily collected. ASi can relieve that burden
and obtain payment on those troublesome accounts that have moved to a lower priority.
Our policy is to provide a lasting service. Not only do we meet immediate needs by quickly obtaining
insurance payments, but we also assist our clients in perpetuating our program. We evaluate the needs
of each client and educate key people accordingly.